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Privacy Policy

How Ocean View Stables LLC collects, uses and protects personal information.

PRIVACY POLICY

This Privacy Policy ("Policy") applies to the collection, use, disclosure, and protection of personal information gathered through the website oceanviewstables.com ("Site"), owned and operated by Ocean View Stables LLC ("Company," "we," "our," or "us").

Effective Date: May 1, 2023

1. Purpose and Scope

This Policy is intended to help users ("you") understand how we collect, use, protect, and disclose personal information obtained through our Site. By accessing or using the Site, you acknowledge and agree to the terms set forth in this Policy and our Terms and Conditions.

2. Consent

By using our Site, you expressly consent to the collection, use, and retention of your personal information as described herein.

You also acknowledge that this Policy is incorporated into our Terms and Conditions and agrees to abide by both.

3. Personal Data We Collect

We collect only the personal information that is necessary to deliver our services or improve user experience. We may collect the following:

Automatically Collected Data:

  • IP address
  • Geolocation
  • Browser/device information
  • Referring site
  • Site pages accessed and time spent

Voluntarily Provided Data:

  • Full name
  • Date of birth, age, and sex
  • Email address and phone number
  • Physical address
  • Payment details
  • Emergency contacts
  • Medical or allergy information
  • Media content (photos, videos)

Third-Party Collection:

  • Booking data and form responses collected via stripe

4. How We Use Your Data

Personal data may be used for the following purposes:

  • To process bookings and payments
  • To communicate with you
  • To improve customer experience and our Site
  • For security, safety, and legal compliance
  • For promotional content when permitted (e.g. media releases)

5. Disclosure of Data

We will never sell your personal information. We may disclose data to:

Internal Access:

  • Staff, volunteers, or agents on a need-to-know basis

Third Parties:

  • Xola, stripe and similar booking/payment platforms, as required for services

Legal Compliance:

  • Law enforcement or court-ordered disclosures
  • Legal representation to assert or defend claims
  • Prospective buyers in the event of a business sale or merger

We require all third parties to safeguard your information consistent with this Policy.

6. Protection of Data

We implement industry-standard measures, including encryption and secured server environments, to protect personal data from unauthorized access, alteration, disclosure, or destruction. While we take reasonable efforts, no system can be guaranteed 100% secure.

7. Children’s Privacy

We provide services to minors under the age of 13, such as riding lessons and horsemanship programs. We collect only the minimum personal data required to provide these services, which may include the child's name, date of birth, emergency contact details, medical or allergy information, and participation history.

All such data must be provided by a parent or legal guardian who gives explicit, verifiable consent for the collection and use of their child's personal information. This consent is collected through our booking forms and required waivers.

We do not directly solicit or knowingly permit children under 13 to independently provide personal data through our website. Parents or guardians may at any time contact us to:

  • Review or correct their child's information;
  • Withdraw consent;
  • Request deletion of their child’s data.

We comply with the Children's Online Privacy Protection Act (COPPA) and all relevant California privacy laws concerning the protection of minors' information.. Parents or guardians may contact us to review or delete their child's information.

8. Data Retention

We retain data only as long as necessary for the purposes for which it was collected, or as required by law. You will be notified if we need to retain your data beyond this period.

9. Your Rights

You have the right to:

  • Request access to your data
  • Request modifications or corrections
  • Request deletion of your data
  • Challenge how your data is handled

Please contact us via the contact details below to exercise these rights.

10. Do Not Track (DNT) Notice

Our Site does not respond to DNT signals. We cannot control how third-party services that interact with our Site respond to DNT requests.

11. Cookies

We use cookies to enhance user experience:

  • Functional Cookies: Save preferences for next visits
  • Analytical Cookies: Monitor site usage to improve performance
  • Targeting Cookies: Customize user experience and marketing
  • Third-Party Cookies: Support analytics and advertising (e.g., via Xola)

Users may disable cookies via their browser, but doing so may limit Site functionality.

12. Media Consent

By using our Site or participating in any service, you grant Ocean View Stables LLC the irrevocable right and permission to capture, record, use, and distribute photographs, videos, or other digital recordings of you and any minor dependents you enroll for purposes including, but not limited to, marketing, advertising, documentation, training, and promotional materials across print, web, and social media channels.

Due to the public nature of our facility, guests, participants, and visitors should not expect privacy from incidental media capture. Opting out of media use is only available for private events arranged under a signed Non-Disclosure Agreement (NDA). Any such opt-out must be requested in writing and acknowledged in writing by Ocean View Stables LLC prior to the event.

You waive any rights to inspect or approve the final products or advertising copy wherein your likeness appears and agree that no compensation will be provided for the use of such media. You also release and hold harmless Ocean View Stables LLC from any claims, including but not limited to, defamation, invasion of privacy, or copyright infringement related to the use of such media., you grant us the right to record and use photos, videos, or other digital recordings of you (and any minor dependents you enroll), for marketing, documentation, and promotional purposes, unless you opt out in writing and receive written acknowledgment.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or our practices. The updated version will be posted on our Site with a new effective date. Continued use of the Site after updates constitutes your acceptance of the changes.

14. Contact Information

Privacy Officer: Ocean View Stables LLC

Email: Tony@oceanviewstables.com

Phone: 415-969-1223

Address: 2152 Olympic Way, Daly City, CA 94015

If you have any questions or concerns regarding this Policy, you may contact us using the above information.